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Conditions of Use

Terms and Conditions

Gold-Silber-Bullion operates international since early 2009.

Translation error clause:
In case of doubt, the German version of this document shall prevail.
Please feel free to ask questions to info@Gold-Silber-Bullion.de.

The terms and conditions are valid for all buys, sells, deliveries and any other service done by Gold-Silber-Bullion.
Language of the contract is German (this English version does not replace the German version! this text is done to help understanding the process of placing an order, delivery costs and to show up the ways of payment).
Consumers, in the sense of these Terms and Conditions, are individuals with whom there is a business connection but are not commercially active.

Quotation and Conclusion of the Contract and Prices:
Our quotations are subject to change and are non-binding. These Terms and Conditions come into power when received together with the confirmation of order in the case of an advanced payment and otherwise on delivery of the invoice to the Customer.
Place your order within the Web shop or by email. Please create your own account in the Web shop or specify your address details and delivery address when ordering by email. Purchasing can be done in writing, via fax or online by placing an order on www.Gold-Silber-Bullion.de. For placing a legally binding order online on www.Gold-Silber-Bullion.de the customer has to confirm the order. During the process of placing a legally binding order all details can always be edited by using mouse or keyboard. Before finally placing a legally binding order all details will be displayed and have to be confirmed in a window and can be edited there by using mouse or keyboard.
You will receive an "incoming-order confirmation" by email as soon as your order was placed. Prices are always up-to-date and will be fixed after placing your order.
Once your order was accepted (by receiving a second mail with the confirmation)you can proceed with payment (Do not transfer money before your order was confirmed!).
We shall be entitled to accept the order by delivery of the commodities or by a confirmation mail within 5 days of receipt of the order by us.
The automated trading procedure and contact is done via email. The customer has to ensure that his email address is confirmed and he can receive emails from Gold-Silber-Bullion (check your SPAM filter of ensure delivery of email).

Prices and conditions of payment:
All prices in our web shop are displayed in Euro and include valid VAT

For orders done within Germany we offer two ways of payment:

1. Prepayment by Bank-transfer
2. Cash at local pickup

For orders done outside of Germany we offer this two ways of payment:

1. Prepayment by Bank-transfer
2. Cash at local pickup

If agreed upon prepayment, payment has to be done directly after placing a legally binding order.
Transfer the total amount to our bank account. Please enter your customer number and your order number into the reference field. This will help to identify your payment.

For local pickup you will be informed when the goods are ready to be picked up. Please confirm an appointment with Gold-Silber-Bullion before pickup. In this case no delivery fee will be charged.

Terms of deliveries :
Once your order is processed and has been shipped, you will get an automated shipping confirmation by e-mail. Your shipment will be packed in a neutral box and is insured.
Delivery of goods is done consistently to the address advertised by the customer. For execution of the transaction only use the delivery address as advertised by Gold-Silber-Bullion.
If a delivery is not possible, the contracted Delivery Company will send the goods back to sender. The customer will be charged for the incurred costs.

Liability for defects:
As status declared by German laws.

Applicable Laws:
The law of the Federal Republic of Germany is valid for all trades done with Gold-Silber-Bullion. The exclusive legal venue is Alpen/Germany if nothing else has been agreed upon.

Right of revocation

You can cancel your order within 2 weeks (without naming reasons) by mail, FAX or via Email or - if the goods where delivered before crossing the agreed period - by sending back the goods. The period allowed starts upon receipt of this confirmation in text form.
The revocation has to be sending to:

Florian Hämmerl
Wolfsbach 18
84100 Niederaichbach

No right of withdrawal:
The price of precious metals is subject of fluctuations in the financial market (on which the entrepreneur has no influence) As such changes can arise during the period of withdrawal, there is no right of withdrawal for the client for this contract (§ 312d paragraph 4 item no. 6 of the German Civil Code if the client is a consumer in the sense of § 13 of the German Civil Code). Consumers, in the sense of these Terms and Conditions, are individuals with whom there is a business connection but are not commercially active.

Exchange Policy

In the case that a valid counter claim has been ascertained the delivered goods have to be retransferred.
If you cannot send back the received goods - or part of it - you will be charged for this. Refunds of payments have to be done within 30 days from proclaiming the counter claim (for us with the receipt of a parcel).

End of the Terms and Conditions

+49 (0)160 90653551

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