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Help / FAQ

FAQ - Frequently asked questions


Frequently asked questions to the shop, the flow of orders and general information.





Is it possible to purchase precious metals without registration?


The acquisition of precious metals without registration is possible. After appointment you can buy the precious metals in our office with payment in cash.
By german laws the anonymous purchase is limited at a value of under 2 thousand Euros.
For safety reasons, the precious metals are not stored in our office, so the appointment is mandatory.



Is a shippment to the United States possible?


Off course, we ship worldwide. Please beware that the shipments outside Europa is limited to a max. value of 1.000,- Euro.



Is my package insured against loss?


Yes, it is. We ship completely insured to all countries, which is covered by a special insurence of our business.



Why do the coins and bars have changing prices?


The price of the most offered items is based on the current market price of its material. Our prices are adjusted automatically to changes in the markets.



Can you advise me?


If you have questions on precious metals in all interests you can write or call us. We will answer your questions on investing in precious metals as well.





If you don´t find an answer to your question please contact us.

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